PHSWERTE Privacy Policy: How We Collect, Use, and Protect Your Personal Data

1. About This Policy

PHSWERTE is an online sports betting and casino-style entertainment platform serving adult members in the Philippines. Based in Manila's business district, the platform operates under a local government license and its games are monitored by the Philippine Gaming Commission. This Privacy Policy describes how personal information collected through the website at https://phswerte.beer and the PHSWERTE mobile application is handled.

We are committed to handling your personal data with care and transparency. This policy is written in plain language so that every member can clearly understand what data is collected, why it is collected, and how it is used. If you have questions about anything in this policy, you may reach our support team through the contact options available on the platform. [email protected].

This policy should be read together with the Terms and ConditionsTerms and Conditions, which govern your overall use of the PHSWERTE platform. Together, both documents form the agreement between you and PHSWERTE.

2. Data We Collect

PHSWERTE collects personal information in different ways — directly from you when you register or use the platform, and automatically through your device and browser as you interact with the site or app. The categories of data we collect include:

We do not collect sensitive personal details like racial or ethnic origin, political opinions, religious beliefs, or health information unless it is specifically needed for responsible gaming and you have given your clear consent.

3. How We Use Your Information

PHSWERTE uses your personal data for the following purposes:

• Account management: To set up, maintain, and protect your PHSWERTE account, including confirming your identity and age.
• Platform operation: To process bets, manage game sessions, handle deposits and withdrawals, and provide the features of the platform.
• Age and identity verification: To confirm that all members are adults aged 21 or above, as required by our platform rules.
• Responsible gaming: To monitor account activity for signs of problematic behavior and to apply responsible gaming tools like deposit limits or self-exclusion when needed or requested.
• Customer support: To respond to your inquiries, settle disputes, and help with account problems.
• Security and fraud prevention: To detect and prevent unauthorized access, fraud, money laundering, and other banned activities.
• Platform improvement: To analyze usage patterns and improve the performance, design, and features of the PHSWERTE platform.
• Compliance with legal requirements: To comply with applicable laws and regulations, including record-keeping and reporting obligations.
• Communications: We may contact you for critical account notifications, including security alerts or changes to this policy. We will not send promotional messages unless you have given consent.

We do not rely solely on automated processing for decisions that could produce a significant legal or similarly serious effect on you; these decisions always involve human review.

4. Legal Grounds for Processing

PHSWERTE handles your personal data under these legal bases:

• Performance of contract: We process your information when it is required to deliver the platform services you registered for, such as managing your account, facilitating bets, and handling payments.
• Legal obligation: We process data when necessary to meet legal duties, including confirming that you are of legal age, carrying out anti-money laundering checks, and retaining required records.
• Legitimate interests: We process data for our legitimate interests, including preventing fraud, keeping the platform secure, and improving services, as long as those interests do not override your privacy rights.
• Consent: Where consent is the basis for processing, such as for optional updates, you may withdraw your consent at any time by contacting customer support. [email protected].

5. Data Sharing

PHSWERTE never sells your personal data to third parties for advertising or other commercial purposes. We only share your information in the limited situations described below:

• Service providers: We work with third-party providers that help run the platform, including payment processors, identity verification services, and technical infrastructure suppliers. These partners are bound by contract to protect your data and to use it only for the specific purposes we authorize.
• Legal and regulatory requirements: If the law, a court order, or a regulator requires us to disclose personal data, we will comply with that requirement.
• Fraud and security: If we need to prevent, detect, or investigate fraud, money laundering, or any other unlawful activity, we may disclose relevant information to the proper authorities.
• Business transfers: If PHSWERTE goes through a merger, acquisition, or transfer of its platform operations, member data may be included in that transfer. We will inform members of any change that materially affects how their personal data is handled.

Any third party that obtains personal data from PHSWERTE must apply appropriate security measures and may use the data only for the specific purpose for which it was shared.

6. Cookies and Tracking

The PHSWERTE platform at phswerte.beer uses cookies and similar tracking technologies to run properly and improve your experience. Cookies are small text files that are saved on your device when you visit the platform.

We use these types of cookies:

• Essential cookies: These are needed for the platform to work. They include session cookies that keep you logged in and security cookies that protect your account. You cannot turn these off without affecting how the platform functions.
• Functional cookies: These remember your preferences, such as your language or display settings, so you don't have to set them again every time you visit.
• Analytics cookies: These help us understand how members use the platform—for example, which pages are visited most often and where members run into problems. The information is used in aggregate to improve the platform and is not used to identify individual members.

You can control cookie preferences through your browser settings. Turning off essential cookies may limit some features of the PHSWERTE platform. We do not use cookies for third-party advertising.

7. Data Retention

PHSWERTE keeps your personal data only for as long as it is needed to carry out the purposes described in this policy, or for any longer period required by Philippine laws and other applicable regulations. The general retention principles we follow are listed below:

• Your account information stays on file while your membership remains active. After you close your account, we keep that data for a reasonable period so we can handle any disputes, respond to legal inquiries, and meet our compliance obligations.
• Records of your deposits, withdrawals, and other financial transactions are kept for the length of time required by Philippine financial regulations and other applicable rules. This helps us satisfy audit, tax, and anti-fraud requirements.
• Documents used to verify your identity, age, and address are retained only for the period required by anti-money laundering and age verification rules. We keep these records to comply with legal checks and to protect the platform.
• Messages between you and our support team are kept for a reasonable period. This allows us to review previous conversations and provide better help with current or future questions.
• Usage and technical data collected for analytics is stored in aggregated or anonymised form. After the retention period, this information no longer identifies you or any individual member.

Once personal data has served its purpose and is no longer needed, we either delete it securely or convert it into anonymised form, following our internal data management procedures.

8. Your Data Rights

As a PHSWERTE member, you have certain rights over the personal data we hold about you. These include the following:

• Right of access: You can ask for a copy of the personal information PHSWERTE keeps about you whenever you want.
• Right to rectification: If any personal information we hold about you is wrong or incomplete, you may ask us to correct or complete it.
• Right to erasure: In some cases, you may ask us to delete your personal data. However, this right does not override legal retention duties. For example, we may still need to keep financial records for a required period even after you request deletion.
• Right to restriction: You may ask us to limit how we process your personal data in specific situations. One example is while we are still resolving a disagreement about the accuracy of your information.
• Right to Data Portability If we process your personal data based on your consent or a contract, you can ask for a copy in a structured, commonly used format.
• Right to Object You may object to processing that is based on legitimate interests. We will review your objection and stop processing unless we have strong legitimate grounds that outweigh your interests.
• Right to Withdraw Consent If processing is based on your consent, you can withdraw that consent at any time. This will not affect the lawfulness of processing done before the withdrawal.

To exercise any of these rights, please contact the PHSWERTE support team. [email protected]We will respond to all valid requests within a reasonable timeframe. To protect your account security, we may need to verify your identity before processing a data rights request.

9. Data Security

PHSWERTE takes the security of your personal data seriously. We implement a range of technical and organizational measures to protect member data from unauthorized access, loss, alteration, or disclosure. These measures include:

• Encryption of data in transit using industry-standard protocols.
• Secure storage of account credentials. Passwords are stored in hashed form and are not accessible in plain text by platform staff.
• Access controls that restrict which staff members can access personal data, based on their role and the principle of least privilege.
• Regular review of security practices and procedures to address emerging risks.
• Monitoring of platform systems for unusual activity that may indicate a security incident.

PHSWERTE applies reasonable safeguards to help keep your personal information secure, but no online service can promise complete protection. To strengthen your account privacy, always create a strong and unique password for your PHSWERTE account at phswerte.beer, avoid signing in from shared or public devices, and get in touch with our support team right away if anything seems unusual. [email protected] Reach out to support immediately if you suspect that someone else has accessed your account without your permission. If you notice unfamiliar login activity or changed account details, report it at once so the account can be reviewed and secured.

If a data breach occurs and there is a real risk to the rights and freedoms of affected members, PHSWERTE will act quickly to limit the impact and will notify those members in line with Philippine legal requirements.

10. Protection of Minors

The PHSWERTE platform is strictly for adults aged 21 and above. We do not knowingly collect personal information from anyone under 21. When you register, you must confirm that you are at least 21 years old, and age verification is completed as part of the account verification process to support responsible gaming for Philippine users.

If we discover that personal data was collected from someone below 21, the account will be suspended immediately and the related information will be reviewed and handled according to our legal duties. If you believe a minor has created an account, please report it to our support team. [email protected] so we can take prompt action. We will investigate the report and remove or restrict the account if needed.

Parents and guardians in the Philippines are encouraged to use parental controls and monitoring tools to block minors from online betting and gaming sites. Responsible play begins with making sure only adults aged 21 and above use platforms such as PHSWERTE. For more responsible gaming tools and resources, please visit the dedicated page on phswerte.beer. Responsible Gaming page.

11. Updates to This Policy

PHSWERTE may revise this Privacy Policy whenever necessary to reflect changes in platform operations, legal requirements, or data handling practices. The updated version will be posted on this page with a new effective date at the top.

Please check this page from time to time so you stay informed about how PHSWERTE manages personal data. If a change significantly affects your rights or how your data is used, we will make reasonable efforts to notify registered members through the platform or by email when contact details are available.

If you continue using the PHSWERTE platform after an updated policy is published, that means you accept the revised terms. If you do not agree with any changes, you should stop using the platform and may request account closure by contacting our support team through phswerte.beer. [email protected].

12. Contact Us

For any questions, concerns, or requests about this Privacy Policy or how PHSWERTE handles your personal data, you may contact our support team via phswerte.beer.

[email protected]

We aim to respond to all privacy-related enquiries promptly. For general questions about your account, platform features, or responsible gaming tools, please check the support section. The FAQ page collects the most frequently raised topics in one easy-to-browse location. The support section may also be a helpful starting point for non-privacy concerns.

If your question is about your rights under this Privacy Policy, include the email address linked to your PHSWERTE account so we can locate your records and give you an accurate reply. In some cases, we may need to verify your identity before acting on a request.